Ralph Lauren Hrt Aéra White men's sneaker

Yes, always.
District Avenue works exclusively with official distributors of brands and their authorized partners.
Each item is authenticated and verified before shipment. No products are sourced from unofficial channels.

Yes, the sizes correspond to European standards and those of the brand.
We add a size guide specific to each brand.
If you are unsure, you can write to us: we will help you choose the right cut or size.

Orders are prepared within 24 to 48 working hours .
The average delivery times are:

• Luxembourg, France, Belgium, Germany: 2 to 4 business days
• Italy, Spain, Switzerland: 3 to 5 business days
• Other EU countries: 4 to 7 business days
  A tracking number is sent as soon as the shipment is dispatched.

Yes. You have 14 days from receipt to request a return or exchange .
Products must be new, unworn, with their tags .
Simply contact: contact@district-avenue.com and provide your order number.

Yes, unless there is an error on our part or the product is defective.
In this case, the costs are fully covered by District Avenue.

Upon dispatch, an email containing a tracking link is sent.
You can also track your order directly from your customer account on the website.

We accept:

• Bank cards (Visa, MasterCard, American Express)
• PayPal
• Apple Pay and Google Pay
• Bank transfer (depending on the order)

All transactions are secured via SSL encryption.

Yes, all our displayed prices include VAT for countries in the European Union .
For deliveries outside the EU, customs duties may apply upon arrival.

Contact us within 48 hours of receipt at contact@district-avenue.com with a photo of the product received.
We will find a quick solution: replacement, exchange or refund.

If your order has not yet been shipped, we can modify or cancel it.
Write to us as soon as possible at contact@district-avenue.com .

Yes, discounted or promotional items benefit from the same return conditions, unless otherwise stated in the offer.

District Avenue gift cards are valid for 1 year from the date of purchase.
They can be used across the entire site, in one or more instances.

Yes, at the time of payment, you can enter a delivery address that is different from the billing address.
Ideal for giving as a gift.

We favour recyclable and minimalist packaging , without unnecessary plastic, while ensuring excellent protection of the items.

We deliver throughout the European Union, the United Kingdom, Switzerland and the rest of the world.
Fees and delivery times are automatically displayed during payment, depending on the destination.

Yes, our subscribers receive private sales, pre-launch offers and exclusive codes .
Subscribe to the newsletter to access it before everyone else.

Check that your bank allows online payments and that the information is correct.
If the problem persists, try another payment method or contact your bank.
Our team can also help you finalize your order.

Care instructions are available in the product information sheet or on the garment label.
If you have any doubts, please do not hesitate to write to us: we will help you extend the lifespan of your item.

Because we believe in a human, selective and sustainable e-commerce.
Each brand is chosen for its quality, its history and its high standards.
You buy less, but better — with style, awareness and confidence.